Ok, you’ve got questions – Let’s see if we’ve got answers. We’ve tried to cover as much ground as possible, but of course, it will always be a pleasure to hear from you and answer your questions by email or phone. We’re not a supergiant telecom company trying to avoid direct contact with their customers. Quite the contrary!
Where do you deliver?
We ship and deliver all over the globe for a range of different prices according to delivery type. Please view our shipping page for further details.
What are the shipping costs and times?
Please view our shipping and delivery costs, times and conditions page for further details. The prices we charge are those of RoyalMail. The fact it is ‘Signed Recorded For’ is a bit more expensive, but this is just to ensure you get your items safely!
What is your exchange or refund policy?
All unworn items (except Made to Order) can be exchanged or returned within 7 working days of receiving your parcel, as long as all tags and labels are still attached and everything is in the original packaging. Refer to our Exchanges and Refunds page for more information.
What size should I order?
Please view our What’s My Size page to make sure you order the right size.
I work for the press, how can I contact you?
We are always interested in talking to the press so please don’t hesitate to contact us.
How should I care for my clothes?
We know that life is never easy or care-free, so we have made sure that most of our clothes are easycare so that you can get on with worrying about the important things. Read more about our recommendations on the best care for your clothes.
How can I customise my clothes?
We have a range of articles under our Trends & Tips section that will help you with customising and personalising your clothes. We hope you find them inspiring.
What is “Tanguito”?
Tanguito is the name of our Argentine Tango Academy, situated in Islington, London. Find out more about us by visiting our website.
Do I have to dance with Tanguito to be able to buy the clothes?
No, not at all! Our clothing range is for absolutely anybody. Buying clothes from us in no way commits you to joining our academy.
Can I send order clothes as a gift for someone?
Yes. We have beautifully printed gift vouchers, which we can send on your behalf. Clothes are very personal, so this way you don’t run the risk of choosing something they won’t like. Browsing is half of the fun after all! A bonus: our gift vouchers can be used either towards clothes or tango classes. Read more about our gift vouchers.